GenCare Service Guarantee

15 Minute Callback Guarantee

The DynaTech PowerTeam is keenly aware of the investment our clients have made to insure power for their businesses and homes 24/7/365.

To communicate this, DynaTech Power has established critical systems, policies and processes to execute and deliver the peace of mind our clients deserve.

The following systems are in place to deliver our commitment to our clients:

  1. The 15 Minute Call Back Guarantee
    Your call for service will be returned in 15 minutes... or...
    Your Service Call Charge ($75 to $450) will be at NO CHARGE
    within the 3 hour radius of our service centers Nationwide.
  2. Live answering service 24/7/365
  3. Disaster Preparedness Plan in place
  4. Power Technicians Available 24/7/365. ALL Power Technicians required to carry cell phones 24/7/365
  5. Remote Monitoring available to our customers at a very reasonable monthly or annual rate
  6. Rental Units and accessories ready for immediate dispatch 24/7/365. We strongly recommend a quick connect system installed that will significantly reduce labor cost and connection time.
  7. The DynaTech Power Fleet is FULLY stocked with parts to repair all manufacturers. (Exception only to major component damage such as damaged engine or generator windings)


Download Brochure document (DOC)